But now after an update, a revision, call it what you like, it does not work as I thought it was intended. The worst thing is that it does indeed works as intended.
UPDATED with text in English after I tried Google translate - sorry to be so tardy - please scroll down.
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Vi har en digital postkasse, e-Boks, der skulle sørge for let og samlet adgang til al kommunikation med det offentlige. Nu, den 21. marts, er den så blevet til e-Boks Plus.
Jeg havde været til mammografi en gang i februar - det er alle danske hunkønsvæsener med jævne mellemrum, jo.
Så jeg ventede på besked ... midt i marts kom der så et e-brev: "Der er besked i din e-Boks fra Region Hovedstaden." Jeg fandt al mit elektroniske tingel-tangel frem og loggede ind til en pæn besked om at svaret desværre var blevet forsinket, pga syge og travle læger. Nåh, ja. Læger bliver jo også syge, så jeg venter da bare.
Jeg ventede længe ... meget længe.
Så først i maj var der igen besked i min indbakke. Denne gang stod der: "Du har fået ny digital post fra Aarhus universitet." Aarhus universitet? Gad vide, hvad de vil mig ... forhåbentlig er der ikke noget helt galt? Forundret gravede jeg igen al det elektroniske isenkram frem og ... ta-daaa: en spørgeskemaundersøgelse om Covid-19.
Nu jeg var logget ind, så jeg at der også var et svar fra Region Hovedstaden. Det havde faktisk ligget der i næsten fjorten dage. Heldigvis lød svaret: Intet mistænkeligt fundet.
På e-Boks' hjemmeside står der når man logger ind:
Ny digital postkasse?
Offentlig Digital Post vises nu i flere postkasser. Den gode nyhed er, at du ikke behøver en ny postkasse. Du kan fortsætte i e-Boks, som du plejer. Læs mere om den nye løsning her.
Problemer med at se post fra det offentlige i e-Boks appen? Få hjælp hos vores brugersupport. (Ikke-virksomme links).
Offentlig Digital Post vises nu i flere postkasser. Den gode nyhed er, at du ikke behøver en ny postkasse. Du kan fortsætte i e-Boks, som du plejer. Læs mere om den nye løsning her.
Problemer med at se post fra det offentlige i e-Boks appen? Få hjælp hos vores brugersupport. (Ikke-virksomme links).
Hvis man trykker på Læs mere står der:
Er du i tvivl om, at du skal have en ny digital postkasse?
Den 21. marts går det offentlige i luften med en ny Digital Post-løsning, og den offentlige post bliver nu tilgængelig gennem flere postkasser. Den gode nyhed er, at du kan fortsætte med e-Boks, som du plejer.
Det havde jeg læst, flere gange endda, og forstået sådan at jeg ikke skulle foretage mig noget, for fortsat at få post fra det offentlige i e-Boksen - og naturligvis en e-mail notifikation, når der var noget nyt.
Men hvorfor havde jeg så ikke fået besked om at svaret på undersøgelsen lå i min e-Boks? Havde jeg gjort noget galt i forbindelse med al rodet med MitID, mon? Det måtte jeg hellere se at få opklaret, næste gang kunne det jo være noget virkelig vigtigt!
Fluks skrev jeg derfor til e-Boks-support og fik dette ret forbløffende svar:
Inde på e-Boksen ledte jeg rundt, og fandt ud af, at godt nok kunne man tilmelde sig breve fra det offentlige, men man kunne altså ikke rigtigt framelde sig breve fra "virksomheder".
Jeg loggede ud igen, efter omhyggeligt at have sagt "Nej tak" til post fra det offentlige via e-Boks.
Så loggede jeg ind på Borger.dk, hvor det offentliges post nu er samlet, og sagde "Ja tak" til at få et e-brev fra dem, hver gang der er post fra hospitalet, kommunen, skattevæsenet osv.
Breve fra e-Boks bliver for fremtiden via et filter i min indbakke markeret som læst og puttet i en underfolder for sig selv. Så kan "virksomhederne" hygge sig dér.
In Denmark we have a digital mailbox, e-Boks, which should provide easy and secure access to all communication with "all of Denmark's municipalities, regions and state authorities" (From their home page). Now, on 21 March, it has turned into e-Boks Plus.
I had a mammogram in February - all Danish females of the relevant age group have them from time to time.
So I waited for the results ... In mid-March, an e-mail arrived: "There is a message in your e-Box from the Capital Region." (Denmark is split in 5 regions for hospitals, roads etc.). I got out all my electronic stuff and logged in to a nice message saying that the reply had unfortunately been delayed, due to sick and busy doctors. Oh, well, doctors get sick too, so I'll just wait.
I waited a long time ... very long.
So it wasn't until May that another message arrived in my inbox. This time it said: "There's a message in your e-Box from Aarhus University." Aarhus University? I wonder what they want ... hopefully there's nothing wrong? Puzzled I dug out all the electronic stuff once again and ... ta-daaa: a questionnaire about Covid-19.
While I was logged in I saw that I had mail from the Capital Region as well. It had been sitting there for almost a fortnight. Fortunately, the answer was: nothing suspicious found.
On the e-Boks website, when you log in, it says:
If you click Read more it says:
I had read that, several times even, and understood it to mean that I didn't have to do anything to continue getting mail from the public sector in e-Box - and of course an email notification when they sent something new.
But why hadn't I been notified about the mammogram resulsts? Had I done something wrong with all my messing around getting MitID working, I wondered? I'd better get that sorted out, next time it could be something really important! I promptly wrote e-Boks support and got this rather astonishing reply:
I see. I thought that the e-Box was primarily there to ensure easy and secure digital communication between citizens and the public sector. But apparently that was no longer the case.
I searched the e-Box platform and found out that while you could - as told - sign up for letters from "municipalities, regions and state authorities", you couldn't really unsubscribe from "companies".
I logged out again, after carefully saying "No thanks" to mail from municipalities, regions, and state authorities via e-Boks.
Then I logged on to Borger.dk, where the public sector's mail is now primarily kept (e-Boks is only a secondary access point), and said "Yes, thank you" to receiving an e-letter from them every time there is mail from municipalities, regions, state authorities, and suchlike.
In future, letters from e-Boks will be marked as read via a filter in my inbox and sorted into a subfolder of their own. Then the "companies" can have fun in one another's company down there.
Allernederst fandt jeg et bud på svaret om, hvorfor:
"e-Boks blev etableret i 2001 og er ejet af Nets og PostNord."
Nets er dem, der står bag det uduelige MitID, og ikke formår at forklare, hvad de gør eller hvad man selv skal gøre, når det ikke virker, ud over at give et standardsvar.
PostNord er dem, der er skyld i at et almindeligt brev nu tager mindst fem hverdage om at nå fra afsender til modtager, har sat taksterne op og forringet deres service fra dag et.
Er du i tvivl om, at du skal have en ny digital postkasse?
Den 21. marts går det offentlige i luften med en ny Digital Post-løsning, og den offentlige post bliver nu tilgængelig gennem flere postkasser. Den gode nyhed er, at du kan fortsætte med e-Boks, som du plejer.
Det havde jeg læst, flere gange endda, og forstået sådan at jeg ikke skulle foretage mig noget, for fortsat at få post fra det offentlige i e-Boksen - og naturligvis en e-mail notifikation, når der var noget nyt.
Men hvorfor havde jeg så ikke fået besked om at svaret på undersøgelsen lå i min e-Boks? Havde jeg gjort noget galt i forbindelse med al rodet med MitID, mon? Det måtte jeg hellere se at få opklaret, næste gang kunne det jo være noget virkelig vigtigt!
Fluks skrev jeg derfor til e-Boks-support og fik dette ret forbløffende svar:
"Da e-Boks ikke længere er formidler af offentlig post sender vi heller ikke adviseringer ud ang. denne post.
Du
skal gå ind på borger.dk og taste din e-mail og telefonnummer ind hos
dem og så vil du fremover få besked fra digitaliseringsstyrelsen ang. post fra det offentlige.
Vi sender stadig ang post fra virksomheder."
Javel ja. Jeg levede i den
vildfarelse, at e-Boksen stadigvæk primært var til for at sikre en let, ubesværet og sikker
digital kommunikation mellem borgerne og det offentlige. Men det var
åbenbart ikke længere tilfældet. Vi sender stadig ang post fra virksomheder."
Inde på e-Boksen ledte jeg rundt, og fandt ud af, at godt nok kunne man tilmelde sig breve fra det offentlige, men man kunne altså ikke rigtigt framelde sig breve fra "virksomheder".
Jeg loggede ud igen, efter omhyggeligt at have sagt "Nej tak" til post fra det offentlige via e-Boks.
Så loggede jeg ind på Borger.dk, hvor det offentliges post nu er samlet, og sagde "Ja tak" til at få et e-brev fra dem, hver gang der er post fra hospitalet, kommunen, skattevæsenet osv.
Breve fra e-Boks bliver for fremtiden via et filter i min indbakke markeret som læst og puttet i en underfolder for sig selv. Så kan "virksomhederne" hygge sig dér.
--- 📧 ---
In Denmark we have a digital mailbox, e-Boks, which should provide easy and secure access to all communication with "all of Denmark's municipalities, regions and state authorities" (From their home page). Now, on 21 March, it has turned into e-Boks Plus.
I had a mammogram in February - all Danish females of the relevant age group have them from time to time.
So I waited for the results ... In mid-March, an e-mail arrived: "There is a message in your e-Box from the Capital Region." (Denmark is split in 5 regions for hospitals, roads etc.). I got out all my electronic stuff and logged in to a nice message saying that the reply had unfortunately been delayed, due to sick and busy doctors. Oh, well, doctors get sick too, so I'll just wait.
I waited a long time ... very long.
So it wasn't until May that another message arrived in my inbox. This time it said: "There's a message in your e-Box from Aarhus University." Aarhus University? I wonder what they want ... hopefully there's nothing wrong? Puzzled I dug out all the electronic stuff once again and ... ta-daaa: a questionnaire about Covid-19.
While I was logged in I saw that I had mail from the Capital Region as well. It had been sitting there for almost a fortnight. Fortunately, the answer was: nothing suspicious found.
On the e-Boks website, when you log in, it says:
New digital mailbox?
Official Digital Post now appears in several mailboxes. The good news is that you don't need a new mailbox. You can continue in e-Boks as usual. Read more about the new solution here.
Problems viewing public mail in the e-Boks app? Get help from our user support (non-working links).
Official Digital Post now appears in several mailboxes. The good news is that you don't need a new mailbox. You can continue in e-Boks as usual. Read more about the new solution here.
Problems viewing public mail in the e-Boks app? Get help from our user support (non-working links).
If you click Read more it says:
Not sure if you need a new digital mailbox?
On 21 March, the public sector will go live with a new Digital Post solution, and official mail will now be accessible through multiple mailboxes. The good news is that you can continue using e-Boks as usual.
On 21 March, the public sector will go live with a new Digital Post solution, and official mail will now be accessible through multiple mailboxes. The good news is that you can continue using e-Boks as usual.
I had read that, several times even, and understood it to mean that I didn't have to do anything to continue getting mail from the public sector in e-Box - and of course an email notification when they sent something new.
But why hadn't I been notified about the mammogram resulsts? Had I done something wrong with all my messing around getting MitID working, I wondered? I'd better get that sorted out, next time it could be something really important! I promptly wrote e-Boks support and got this rather astonishing reply:
"As e-Boks is no longer a public mail service, we do not send out alerts for this mail.
Please go to borger.dk and enter your e-mail and phone number and you will receive a message from the Danish Digitisation Agency. mail from the public sector.
We will still send mail from companies."
Please go to borger.dk and enter your e-mail and phone number and you will receive a message from the Danish Digitisation Agency. mail from the public sector.
We will still send mail from companies."
I see. I thought that the e-Box was primarily there to ensure easy and secure digital communication between citizens and the public sector. But apparently that was no longer the case.
I searched the e-Box platform and found out that while you could - as told - sign up for letters from "municipalities, regions and state authorities", you couldn't really unsubscribe from "companies".
I logged out again, after carefully saying "No thanks" to mail from municipalities, regions, and state authorities via e-Boks.
Then I logged on to Borger.dk, where the public sector's mail is now primarily kept (e-Boks is only a secondary access point), and said "Yes, thank you" to receiving an e-letter from them every time there is mail from municipalities, regions, state authorities, and suchlike.
In future, letters from e-Boks will be marked as read via a filter in my inbox and sorted into a subfolder of their own. Then the "companies" can have fun in one another's company down there.
--- 📧 ---
Allernederst fandt jeg et bud på svaret om, hvorfor:
"e-Boks blev etableret i 2001 og er ejet af Nets og PostNord."
Nets er dem, der står bag det uduelige MitID, og ikke formår at forklare, hvad de gør eller hvad man selv skal gøre, når det ikke virker, ud over at give et standardsvar.
PostNord er dem, der er skyld i at et almindeligt brev nu tager mindst fem hverdage om at nå fra afsender til modtager, har sat taksterne op og forringet deres service fra dag et.
The new, wonderful digital mail box. From this picture you can see, who is benefitting from it (banks and insurance companies' logos all over).
Another "service" improved into uselessness.
SvarSletExactly. It seems to come in waves. Some time ago it was Blogger, FB my nature pages and so on turning user-unfriendly and "business"-relevant. Now it's the banking and communal services undergoing the same change.
SletIsn't it so annoying when things that work are suddenly changed "for the better" but they aren't better at all, just more complicated.
SvarSletIf it was only more complicated, I could live with it; it would be - if not OK, then sufferable. But it's actually worse! I do NOT get alertet to "official mail" (Social security, municipality, hospitals) per default any more, only "Business mail" (banks, questionnaires, insurances - mostly wanting to sell you something more, or tellig that they upped the price on their services once again). Not much Public service here.
Slet